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For Newbies

  • How do I register?

    To register, go to https://keswick2barrow.co.uk/user/register

    Once registered (you only need to do this once) make a note of your MemberId ( you can access this via your dashboard ) as you will need to give this number to team you wish to join

  • Can I enter as a Single Walker?

    Both the K2B and the C2B are team events - you need to be part of a team, minimum team size is 4 walkers, to participate.  Note that teams must either be K2B or C2B they can't be a combination.

  • How do I find a team to join?

    If you can't find a team to join, then the K2B facebook group is a great place to ask about joining a team.

    When joining a team, it's worth checking the following:

    1. How many times the team co-ordinator has managed a team before
    2. The charity (good cause) that the team is walking for
    3. The support the team will be offering on walkday
    4. How & when you will collect your walkday timing tags from the team co-ordinator
    5. How the rest of the team are getting to the start
  • What about payments and donations?

    All walkers commit to pay a £15 (£10 for Under 17) non-refundable and non-transferrable entry processing fee, and to raise target donations of £80 (£40 for Under 17) (excluding Gift Aid).

  • What is the dashboard?

    Your dashboard is the best place to check the status of your team entry. You will need to log into your account to access this

  • How do I fundraise?

    Everyone, once their team has been approved and you have paid the registration fee, has their own personalised fundraising page. You will be able to see this via your dashboard or by entering your surname via the donate button. You and the rest of your team risk exclusion from the event if we find you fundraising via sites like justgiving.

  • How do I get to the start?

    We offer a Happy Bus service to transport you from various locations to the appropriate start.
    Please note this is a one way service and we do not provide a return service. For further details please see our Happy Bus Page   .

    It's really important therefore that you work out how you will get back to where you initially got on the bus.

Your Account Information

  • What is the dashboard?

    Your dashboard is the best place to check the status of your team entry. You will need to log into your account to access this

  • I've forgotten my MemberID

    You can confirm this via your dashboard.


     

  • I've forgotten my password

    You can request a password reset at this link: https://keswick2barrow.co.uk/user/password

  • I cannot access the email address originally used to setup my account

    Please email support@keswick2barrow.co.uk with as much information as possible so we can establish you as the original owner of the account.

Team Registration

  • Why hasn't my team been Approved yet?

    Please note that our administration team only review teams that have been 'Submitted for Approval' - We do not review Draft teams. Please check the status of your team submission. 

  • Who can be a Team Co-ordinator?

    Anyone with an account on the K2B website can act as a Team Co-ordinator.

  • What happens once Team Registration opens?

    Your team co-ordinator will create a team, add a minimum of 4 walkers, and then be able to submit it for approval. The K2B (C2B) registration administrator will check the team, allocate it a unique number and then approve it. You should then receive an email inviting you to participate in the event. At this point you will have 2 weeks to complete the payment process before the system removes you from the team. If you do not complete this process within 2 weeks you will need to ask your team co-ordinator to re-add you to the team.

  • Does a Team Co-ordinator need to walk?

    No, the Team Co-ordinator doesn't have to walk. Consequently, if the Team Co-ordinator does intend to walk then he/she will need to add themselves to their team.

  • My team Co-ordinator cannot add me to a team

    Please check: 

    • That you have provided the team co-ordinator with your 6 digit MemberID rather than a 5 digit WalkdayID
    • If you are under 16, you have a Parental Consent form in-place ( you can access this form from your dashboard)
    • You have no outstanding sponsorship payment queries from a previous walk (emailed to your registered email address)
    • That, in the event of something untowards happening to you during the walk, we have a credible In Case of Emergency contact number to ring
  • Why can't I submit my Draft team for Approval?

    Option to submit your draft team for approval is not available until you have a minimum of 4 walkers in your team.

  • How do I check whether my team has been approved?

    You can check the status of your team via your dashboard

  • How do I pay my event registration fee?

    You pay via your dashboard.

General Queries

  • How do I find out about the route?

    Try our route pages and the support handbook.

  • What on earth do I wear?

    Suggested clothing and items to bring on the day can be found on our appproaching the Walk page.

     

  • Why all the plastic cups?

    The Keswick to Barrow Walk does hand out plastic cups at our water checkpoints. However, we strongly urge our walkers to bring reusable drinks bottles to enable us to cut down on the number we use each year. 

  • Can I bring my dog(s)?

    Only assistance dogs are permitted on the Happy Buses however well behaved dogs on leads are permitted on Hawcoat Park, but please keep off sports pitches.

Accessibility

  • Can wheelchair users join in?

    The Keswick to Barrow Walk route is not suitable for wheelchairs. The Coniston to Barrow route is suitable and we would love to have more entrants; if you'd like to investigate the route before you sign up, you can find the details here.

  • Are there any age restrictions?

    While there are no age restrictions on the Keswick to Barrow and Coniston to Barrow Walks, we do recommend that the Walks are unsuitable for unaccompanied children under 12 years old, due to the close proximity of motor vehicles on the public highways. All under 16's will need a Parental Consent form in place before they are allowed to participate.

The Big Day

  • What happens on the day?

    There loads of information about what happens on the day on this page, including how you can locate walkers on route and when to get to the start.

  • What's the most important thing to do on the walk?

    Above all, enjoy the walk. Taking part in the K2B or C2B is a fantastic and memorable experience. You meet like-minded walkers and runners on the way. The atmosphere is unique and on finishing, as you enjoy those free beers, you will feel great, even if you cannot manage another step. And not forgetting the money you have raised through your sponsorships to help people more needy than yourself. Good luck!

  • What help is there if I have problems on the day?

    We have a whole army of volunteers out on the route so please let us know if you're having difficulties. Teams of First Aiders at generally at each checkpoint but they also pop up along the route at suitable locations.

    If you do need to drop out, please call ICE (the number on your lanyard) and let us know that you are safe if you are unable to inform an official locally.

  • What should I do to prepare for the walk?

    There's loads of great information on the website about this topic. Try our Approaching the Walk page if you're looking for the logistics and we have a whole host of advice on Training and looking after your Wellbeing.

Emergencies

  • In Case of Emergency (ICE) phone 0777 888 4020

    In case of emergency, if a threat to life is posed, a crime is in progress, or a serious accident has occurred, call 999, and then call ICE. The ICE number is printed on walker lanyards.

Sponsorship

  • How does a nominated charity claim Gift Aid?

    All donations are made to the Keswick to Barrow Walk Committee. As such, it is the Keswick to Barrow Charity that claims the Gift Aid on donations made.
     

  • How do the charities and good causes that benefit from the K2B get their money?

    Money is BACS transferred to your charities and good causes. This will show in their account on the day after the presentation evening; this date is displayed at the bottom of the website pages in the 'Diary' section and will change every year.

    Each September we will email the address registered for the charity account to confirm that the organisation is still active and the details, particularly Bank Details, we have are still correct.  If the charity or good cause does not complete this re-validation the organisation will not be available for teams to select in the future years when nominating charities or good causes.